OVERVIEWThis website is operated by Awkward Essentials, inc.. Throughout the site, the terms “we”, “us” and “our” refer to Awkward Essentials. Awkward Essentials offers this website, including all information, tools and services available from this s

terms and conditions

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from awkwardessentials.com (the “Site”). Personal information we collectWhen you visit the Site, we automatically collect cer

<div id="isPasted" style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: MarkPro; font-size: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from awkwardessentials.com (the &#x201C;Site&#x201D;).</div><div style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: MarkPro; font-size: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box;"> Personal information we collect When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as &#x201C;Device Information&#x201D;. We collect Device Information using the following technologies: - &#x201C;Cookies&#x201D; are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. - &#x201C;Log files&#x201D; track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. - &#x201C;Web beacons&#x201D;, &#x201C;tags&#x201D;, and &#x201C;pixels&#x201D; are electronic files used to record information about how you browse the Site. Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as &#x201C;Order Information&#x201D;. When we talk about &#x201C;Personal Information&#x201D; in this Privacy Policy, we are talking both about Device Information and Order Information. How do we use your personal information? We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: - Communicate with you; - Screen our orders for potential risk or fraud; and - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). Sharing you personal Information We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. Behavioral&#xA0;advertising As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative&#x2019;s (&#x201C;NAI&#x201D;) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of targeted advertising by using the links below: - Facebook: https://www.facebook.com/settings/?tab=ads - Google: https://www.google.com/settings/ads/anonymous - Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance&#x2019;s opt-out portal at: http://optout.aboutads.info/. Do not track Please note that we do not alter our Site&#x2019;s data collection and use practices when we see a Do Not Track signal from your browser. Your rights If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. Data retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. Third Party Pixels and CookiesWhen you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors&#xA0;to associate these activities with information they or others have about you, including your email address.&#xA0;We (or service providers on our behalf) may then send communications and marketing to these email addresses.&#xA0;You may opt out of receiving this advertising by visiting https://app.retention.com/optout. Changes We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. Minors The Site is not intended for individuals under the age of&#xA0;18. In addition, you agree to our Messaging Terms (<a data-remove-tab-index="true" data-sk="tooltip_parent" data-stringify-link="https://terms.pscr.pt/legal/shop/come-gone/terms_of_service" href="https://terms.pscr.pt/legal/shop/come-gone/terms_of_service" rel="noopener noreferrer" style="box-sizing: border-box; color: inherit; text-decoration: none; background-color: transparent; transition: all 0.33s ease 0s; will-change: opacity;" tabindex="-1" target="_blank">https://terms.pscr.pt/legal/shop/come-gone/terms_of_service</a>) and Messaging Privacy Policy (<a data-remove-tab-index="true" data-sk="tooltip_parent" data-stringify-link="https://terms.pscr.pt/legal/shop/come-gone/privacy_policy" href="https://terms.pscr.pt/legal/shop/come-gone/privacy_policy" rel="noopener noreferrer" style="box-sizing: border-box; color: inherit; text-decoration: none; background-color: transparent; transition: all 0.33s ease 0s; will-change: opacity;" tabindex="-1" target="_blank">https://terms.pscr.pt/legal/shop/come-gone/privacy_policy</a>) Contact us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e&#x2011;mail at&#xA0;hey@awkwardessentials.com or by mail using the details provided below: Awkward Essentials [Re: Privacy Compliance Officer]<div style="box-sizing: border-box; line-height: 1;">2942 Century Pl. Suite 729</div><div style="box-sizing: border-box; line-height: 1;">Costa Mesa, CA 92626</div></div></div>

privacy policy

<h3 id="isPasted">do you offer free shipping?</h3>We offer free shipping on all orders over $40! Shipping is $5 flat under $40. This applies to domestic orders only. International shipping costs are calculated at checkout and vary based on item weight/location. More information on international shipping can be found here.Domestic shipping typically takes between 5-10 business days. We know it&apos;s not Amazon, so we really appreciate your patience!<h3 id="where-do-you-ship-from">where do you ship from?</h3>We ship from our warehouse in Dallas, TX! &#xA0;&#x1F920;<h3 id="where-do-you-ship-to">where do you ship to?</h3>We currently ship to the U.S., UK, Canada, Australia and EU. For an exhaustive list of countries we ship to, please visit our international shipping page.Shipping costs vary by location. To calculate your cost, just enter your shipping address at checkout.Please note that import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. You may be responsible for these fees upon arrival, we recommend checking with your country&apos;s customs office to determine if there will be additional costs!<h3 id="how-can-i-track-my-order">how can I track my order?</h3>Each order has a specific tracking number that will be emailed to you after your order ships. If you no longer have access to the email, you can request your tracking information by emailing us at <a data-fr-linked="true" href="mailto:hey@awkwardessentials.com">hey@awkwardessentials.com</a> or hopping on our live chat.&#xA0;Please note: due to shipping delays across the country, please allow additional time for your order to arrive. Thank you for understanding!&#xA0;<h3 id="my-order-arrived-damaged-wrong-or-was-returned-to-you">my order arrived damaged, wrong, or was returned to you!</h3>Please reach out to us at <a data-fr-linked="true" href="mailto:hey@awkwardessentials.com">hey@awkwardessentials.com</a> and we&apos;d be happy to resolve the issue ASAP!<h3 id="my-tracking-information-says-my-order-was-delivered-but-i-cant-find-it">my tracking information says my order was delivered but I can&#x2019;t find it</h3>Occasionally postal carriers get a little confused and our packages will be delivered to a neighbor, a mail center, or a management office. If you look around and are still unable to find your order, just email <a data-fr-linked="true" href="mailto:hey@awkwardessentials.com">hey@awkwardessentials.com</a> and we&apos;ll make sure you get your product!

shipping policy

Not happy with your product? We offer a 30 day guarantee. Reach out to us at hey@awkwardessentials.com so we can make it right!

Not happy with your product? We offer a 30 day guarantee. Reach out to us at <a href="mailto:hey@awkwardessentials.com">hey@awkwardessentials.com</a>&#xA0;so we can make it right!&#xA0;

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